Job Description

Job Description

The Connected Commerce , Wallets and Lending organization is a motivated, forward-thinking team comprised of high talent product managers with a singular focus of delivering innovative services via the most important platforms of today and tomorrow. You will be responsible for improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. You will work on multiple projects and new product builds and be an active participant in planning sessions to analyze technical requirements and perform manual and automation testing.

As a User Acceptance Testing Senior Associate in our Digital Wallets team, you will be responsible for improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. You will play a key role in ensuring a positive customer experience and outcome through your active participation in planning sessions, technical requirement analysis, and both manual and automated testing. You will work on User Acceptance Testing in accordance with approved test plans and research unexpected results, on-going Agile project review and training to ensure positive customer experience and outcome.  

Job Responsibilities:

• Design, develop, and execute software automation solutions with a focus on end-to-end user acceptance testing & quality assurance, ensuring high product quality and a strong product sense.
• Automate and maintain regression suites test suites using Java/ Cucumber /Selenium, REST Assured and Python-based frameworks such PyTest for both UI and API-level validation.
• Identify opportunities to eliminate or automate remediation of recurring issues to improve overall testing operations. 
• Understand customer requirements and outline testing artifacts such as test plans, test cases, test data, reports, and traceability matrices.
• Execute functional, regression, and mobile tests to ensure application quality across platforms.
• Continually review and add to existing test packs. 
• Monitor and report testing defects, manage the re-testing process, and validate test results for internal sign-off.
• Work with subject matter experts and technical development team to define and execute testing strategies. 
• Report to all Quad and produce summary of test estimation and results. 

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in computer science, or related field, or equivalent relevant experience.
• 3+ years of experience in Quality Assurance or User Acceptance Testing within the financial services industry.
• Strong functional knowledge of the Payments domain, including Credit Card Payments, Third Party Wallets, or Tokenization.
• Hands-on experience with Software Development Life Cycle principles and Quality Assurance methodologies.
• Proficiency in test automation using Python (PyTest) and Java, with experience in selenium and cucumber/Gherkin for scalable, BDD-driven UI & functional testing. 
• Strong understanding of Agile project principles & iterative delivery practices including CI/CD. 
• Proficiency in mobile automation testing using devices and simulators.
• Excellent attention to detail and ability to analyze detailed business requirements.
• A growth mindset with a passion for learning and continuous improvement.

Preferred Qualifications, Capabilities, and Skills:

• Independently design, develop, test, and deliver test automation solutions supporting UAT and Product quality. 
• Proficiency with tools like Jira, Confluence, BitBucket, JMeter and Figma.
• Experience with working in Python, Java & JavaScript. 
• Passion for online and mobile technology, with knowledge of industry trends and influential companies.
• Strong organizational skills and ability to manage critical testing tasks accurately and to tight deadlines.
• Strong time management skills: efficient at multi-tasking and able to work under pressure.  
• Add to team culture of diversity, equity, inclusion and respect. 

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

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