Job Description
Position Summary: Under general supervision, the Wellness Care Coordinator is responsible for MIRRORS+ Family Wellness Coordinator conducts intake/enrollment, including GPRAs/initial assessments.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
MIRRORS+ Family Wellness Coordinator conducts intake/enrollment, including GPRAs/initial assessments; links to ECI and other supports as indicated and assists families with navigation of involved/complex systems of care; offers individual/group tobacco cessation counseling, and other resources, such as quit lines and NRT; facilitates a postpartum depression group, genogram family relationship/history group, health behaviors interventions for the woman/family members, and SBIRT/brief interventions for family members; assists with facilitating family education groups, Celebrating Families!, and CHOICES; and coordinates family-based afterschool activities; participates in scheduled trainings/meetings; participates in program data collection/submission as needed to meet project goals; maintains records and completes appropriate documentation; other duties as assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies: To perform the job successfully, an individual should demonstrate the following:
Communications - Expresses ideas and thoughts verbally. Expresses ideas and thoughts in written form. Exhibits good listening and comprehension. Keeps others adequately informed. Selects and uses appropriate communication methods.
Conflict Resolution - Encourages open communications. Confronts difficult situations. Maintains objectivity. Keeps emotions under control. Uses negotiation skills to resolve conflict.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Education/Experience:
Master’s degree in social work or related field (LMSW or equivalent); 2+ years’ experience providing individual/group therapeutic interventions and principles of case management for diverse PPW, children, and families in SUD treatment/social services settings; Experience implementing/practicing evidence-based practices, such as Trauma Informed Care and Motivational Interviewing, and delivery of curriculum-based education services.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
Must have basic working knowledge of Microsoft Office (Word, Excel, Outlook and Internet Explorer).
Certificates and Licenses:
Licensed Master Social Worker (LMSW); if driving on SMH business, must have a valid Texas Driver’s License and provide proof of current insurance.
Approval Requirements:
Position may require background check approval from HCCSCD.
Supervisory Responsibilities:
Not applicable.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to lift and/or move up to 10 pounds and up to 25 pounds on occasion. The employee in this position frequently walks, uses hands to finger, handle and feel and reaches with hands and arms. The position occasionally requires climbing or balancing; stooping, kneeling, crouching or crawling; tasting and smelling. Specific vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk or hear and frequently required to sit. There is occasional standing, walking and use of hands to finger, handle and feel.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Santa Maria Hostel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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