Call Center Manager Job at Luxury Bath Technologies, Port Huron, MI

RzVTMXVLVGY2WmJjeTc2SldQM0R5Uk5iY2c9PQ==
  • Luxury Bath Technologies
  • Port Huron, MI

Job Description

Call Center Manager – Port Huron, MI
Join a Growing Leader in Bath Remodeling & Accessibility Solutions

At Mobility Remodelers , we’re redefining what bath remodeling means—bringing stylish, affordable, and low-maintenance solutions to homeowners, businesses, and individuals with accessibility needs. Born from a desire to raise industry standards, we’ve earned a reputation for unmatched quality and workmanship across our full line of acrylic bath and shower systems.

We’re currently seeking an experienced Call Center Manager to lead our inside sales and scheduling team in Port Huron, MI. This is a key leadership role where you’ll help drive our continued growth, develop a high-performing team, and ensure outstanding service and efficiency in every customer interaction.

What You’ll Do:

  • Oversee daily call center operations, ensuring smooth scheduling and high-quality customer interactions

  • Recruit, hire, train, and coach a team of Call Center Representatives

  • Manage inbound and outbound calls with a focus on service and sales

  • Coordinate with our sales team to optimize appointment setting and territory coverage

  • Monitor performance metrics and drive results to meet weekly and monthly targets

  • Handle escalated customer issues with professionalism and poise

What We’re Looking For:

  • Proven leadership experience in a call center or customer service environment

  • Strong communication, problem-solving, and organizational skills

  • Ability to thrive in a fast-paced setting and lead by example

  • Proficiency with CRM and scheduling tools

  • Availability to work evenings and weekends as needed

Why Join Us?

We offer a competitive salary plus performance-based bonuses , along with the opportunity to make a meaningful impact in a growing company with a mission-driven culture.

Job Tags

Full time, Weekend work, Afternoon shift,

Similar Jobs

Crossroads Manufacturing Co.

CNC Manual Machinist Job at Crossroads Manufacturing Co.

 ...fabrication and repair of largescale industrial componentseverything from mining crusher parts to hydraulic press assemblies. As a CNC Manual Machinist, youll set up and operate both CNC (4-axis horizontal boring mills, lathes, VMCs) and manual machines to produce, refurbish... 

Adecco US, Inc.

Data Entry Clerk Job at Adecco US, Inc.

 ...Adecco is hiring immediately for Data Entry Clerk jobs at a local client in Tempe, AZ. As a Data Entry Clerk, you will be performing basic data entry including Alpha Numeric, transferring data from documents to the computer, and other duties as assigned. Requirements... 

Boston Services

AZ - Medical Laboratory Scientist (Night Shift) Job at Boston Services

 ...listed below. ** ABOUT THE FACILTY: Tuba City Regional Health Care Corporation, a JCAHO accredited health center...  ...high complexity testing. Education: A bachelor's degree in a laboratory, chemical, physical, biological science, Allied Health, Healthcare, or Healthcare... 

ElyoniX

NDT Level II Inspector Job at ElyoniX

Primary Duties ~ Ultrasonic inspection tasks include the examination of finished materials, evaluation of ultrasonic search units, and the certification of reference standards. ~ Assist in the completion of required instrument calibrations and ultrasonic inspection...

Citizens

2026 Summer Analyst - Corporate Finance (San Francisco, CA) Job at Citizens

 ...weeksStart Date: May 2026Internship Program OverviewCitizens Bank is seeking Summer Analysts to join the Capital Markets &...  ...fast-paced environment.Opportunity OverviewThe San Francisco Corporate Finance Bankers are "Industry Coverage Experts" who originate and...